Shipping policy

SHIPPING AUSTRALIA + INTERNATIONAL 

MIAMI + CO. offers free shipping on all Australian orders over the value of $100. Alternatively, on all other Australian orders there’s a flat rate of $11.95. International orders will be quoted before time of purchase as rates vary globally. Please email info@miamiandco.com.au if you’d like a quote for international shipping. 

ORDER PROCESSING TIMES

All orders placed online are generally processed within 3-7 business days. Business days are Monday to Friday and exclude weekends and Public Holidays. During the lead up to Christmas and or sale periods, additional processing times may apply. Express Orders are processed within 3 (three) business day. 

DELIVERY TIMEFRAMES + DELAYS

Please note that delivery timeframes are guidelines based on estimated time of arrival from the dispatch date, not the date your order is placed. Express Orders are not guaranteed to arrive on time. If you are purchasing for a special occasion, we cannot guarantee delivery as we use third party couriers and have no oversight as to their capacity at the time of purchase. 

Once dispatched, please allow up to 7 business days for your order to arrive. This is dependent on your shipping address within Australia. Interstate and regional addresses may require additional shipping days. 

Due current Covid circumstances, delivery times may extend past your estimated time of arrival by an additional 7-18 business days. You will receive tracking information via email as supplied by Shippit. This email will contain the Courier Company, estimated time of arrival and any further information relating to delays to your delivery. PO Box or Parcel Lockers addresses will be shipped with Australia Post and you will be provided with your tracking details via email. You can review Australia Post network delays on their website.

MIAMI + CO. cannot be held responsible for delays caused by COVID and Courier Networks. MIAMI + CO. does not guarantee delivery by customer requested dates or those estimated time of arrival as supplied by third party Couriers.